Supply Chain Analyst - Staffing

Circet USA is the leading provider of Network Services in North America, and we're looking for talented professionals to join our team. We specialize in engineering and construction services delivering comprehensive solutions across Inside Plant, Outside Plant, and Wireless networks to meet the evolving infrastructure needs of our customers.

With nearly 50 years of industry experience, we work with major telecom service providers, MSOs, cloud service providers, and utilities. At Circet USA, you'll have the opportunity to make an impact by helping to create customized solutions that address our clients' unique challenges. If you’re passionate about innovation and thrive in a dynamic environment, we’d love to hear from you.

Circet USA’s benefits package includes the following:

• Medical, Dental, and Vision insurance
• Digital Health & Wellness Support
• Critical Illness, Accident, & Hospital Insurance
• Short-term & Long-term disability 
• Group term & Voluntary life insurance
• Flexible Spending and Health Savings Accounts 
• Paid Time Off & 401K
• Company Discount Website

The main function of a supply chain analyst is to coordinate and expedite the flow of work and materials within or between departments of an establishment according to production schedule. A typical supply chain analyst is responsible for reviewing and distributing production, work and shipment schedules and compiling reports on inventory levels, cost, etc.

ESSENTIAL DUTIES & RESPONSIBILITIES include the following. Other duties may be assigned:

• Delivery Operations Management
• Monitor key performance indicators (KPIs) such as on-time delivery rates, customer satisfaction scores, and delivery costs.
• Analyze delivery data to identify areas for improvement and implement strategies to optimize delivery routes and reduce delivery times.
• Develop and implement SOPs (Standard Operating Procedures) for all delivery operations to ensure consistency and efficiency.
• Participate in frequent ride behinds to complete driver execution audits along with identify opportunities for improvement when on route.
• Validates that 3rd party partners are meeting or exceeding expected service level agreements.
• Acts as centralized escalation and day to day management point of contact for all 3rd party escalated issues.
• Creates consistency of service execution with peers across the network
• Analyze business trends on a daily, weekly, monthly basis.
• Validates that the open orders/work orders are being and updated by the 3rd Party providers in a timely fashion
• Examine documents, materials and products, and monitor work processes in order to assess completeness, accuracy and conformation to standards and specifications.
• Review documents such as production schedules, work orders, and staffing tables to determine personnel and materials requirements, and material priorities.
• Record production data, including volume produced, consumption of raw materials, and quality control measures.
• Requisition and maintain inventories of materials and supplies necessary to meet production demands.

Necessary Skills/ Attributes:

• Strong communication, customer service and organizational skills
• Ability to analyze costs related to manufacturing, labor and materials.
• Ability to accurately document and record customer/client information.
• Knowledge of applicable laws and regulations related to shipping and production.
• Previous experience with computer applications, such as Microsoft Word and Excel.
• Strong customer service and decision making skills
• Weekend and holiday work required as needed

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• 5+ years of experience in logistics or transportation, with a strong focus on last-mile delivery.
• Proven experience in managing and supervising delivery teams.
• Strong analytical and problem-solving skills with the ability to analyze data and identify areas for improvement.
• Excellent communication, interpersonal, and customer service skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience with TMS (Transportation Management Systems) and route optimization software is a plus.

Circet USA is an Equal Opportunity Employer - Veteran/Disabled.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. 

Pay Range in the United States: $60K - $90K based upon geography, skills, and experience.  May also be eligible for performance incentive opportunity based on company and individual goals and performance.