Operations Manager III - Staffing

Circet USA is the leading provider of Network Services in North America, and we're looking for talented professionals to join our team. We specialize in engineering and construction services delivering comprehensive solutions across Inside Plant, Outside Plant, and Wireless networks to meet the evolving infrastructure needs of our customers.

With nearly 50 years of industry experience, we work with major telecom service providers, MSOs, cloud service providers, and utilities. At Circet USA, you'll have the opportunity to make an impact by helping to create customized solutions that address our clients' unique challenges. If you’re passionate about innovation and thrive in a dynamic environment, we’d love to hear from you.

Circet USA’s benefits package includes the following:

• Medical, Dental, and Vision insurance
• Digital Health & Wellness Support
• Critical Illness, Accident, & Hospital Insurance
• Short-term & Long-term disability 
• Group term & Voluntary life insurance
• Flexible Spending and Health Savings Accounts 
• Paid Time Off & 401K
• Company Discount Website

The main function of an operations manager is ensuring that the different departments in the company follow through with the plans and devises he/she makes for the business's success.

The operations manager will ensure execution of daily operations with single-family builders nationwide. This support will include coordinating schedules for construction sites, managing follow-up tasks and ensuring execution, and communicating updates to internal teams and the customer. This position will also support analyses for improvement projects for builder operations.

ESSENTIAL DUTIES & RESPONSIBILITIES include the following. Other duties may be assigned:

• Coordinate resolution of customer escalations;
• Coordinate day-to-day tasks and follow ups with customers;
• Communicate updates internally and to customers;
• Manage open items and drive cross-functional teams to issue resolution;
• Analyze opportunities for improvement in daily operations;
• Support other team needs as they arise

• Bachelor’s degree highly preferred
• 2+ years of experience
• Proven ability to stay organized and on top of extensive task lists, with self-drive to push the tasks through to execution.
• Must be flexible and adaptable to Samsung’s fast-paced, ever-changing environment, with the proven ability to work in ambiguous situations or with limited direction.
• Works effectively with competing priorities.
• Strong Proficiency with Microsoft Office – Excel & PowerPoint.
• Strong interpersonal, and communication skills (written and verbal) to coordinate and support transactions across multiple teams.
• Must have the ability to meet deadlines in a fast-paced and demanding environment.
• Regular, consistent and punctual attendance. Reliability and consistency is a must.
• Education (include higher education, certifications, and whether required and/or preferred)

Circet USA is an Equal Opportunity Employer - Veteran/Disabled.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.